Access • Re: 94598 pushed back 6 months from Dec to June 2024...
It appears to be an issue with the city of Concord and Walnut Creek refusing / delaying unreasonably the erection of bypass poles, presumably because they are under pressure from the dinosaurs that...
View ArticleGeneral • Re: SpamAssassin wildcard "?" not supported by Sonic.net?
Thanks for your message. You may be right that SpamAssassin no longer supports the "?" wildcard, but I can't imagine why they would stop. All of the Apache documentation seems to be aimed at...
View ArticleAccess • Re: Gigabit Fiber in Bernal Heights
From sonic support... Bernal heights I heard back from our team and it seems a conduit that is needed to connect our lines to our main office has been delayed due to needing permits with the city and...
View ArticleHosting • Re: no new posts since FEBRUARY? really? wow
No, that's likely not the case. We've recently stopped allowing customers to purchase new hosting services with Sonic other than domain registration and DNS. That is probably the largest factor...
View ArticleGeneral • Re: Can we figure out why this was sent to graymail?
We're glad to hear that worked out for you. Thank you for the suggestion. We'll request this from the department that handles this. Thanks for letting us know. Have a great day!Statistics: Posted by...
View ArticleAccess • Re: San Rafael: Fiber install date slipped four months
I also live in the San Rafael—Dominical/Black Canyon area, and it appears you are further along than we are. I'd kill for a July install date! Xfinity is KILLING me. my fiber internet status update...
View ArticleAccess • Sonic available for business but not home
I checked availability for a couple of addresses where I have waited YEARS for Sonic to reach. (One of the addresses I know for a fact has no copper in the building so DSL is not available in any...
View ArticleAccess • Re: Sonic available for business but not home
Without the address, I can only guess at the situation. But one example that I'm aware of that looks like this would be that we will sometimes extend the network for a large business on a custom...
View ArticleAccess • Is it true that AT&T will let me have a copper landline again?
Rumor has it (or rather an AT&T tech just told me) that AT&T would enable me to have both fiber for internet and copper for a landline. If that's true, why can't Sonic? I am very uneasy about...
View ArticleAccess • Re: Is it true that AT&T will let me have a copper landline again?
Because AT&T is the incumbent, they own the copper not Sonic. I don't think Sonic has ANY business relations with AT&T anymore (except for existing customers with their service).Statistics:...
View ArticleGeneral • Readers Supported News is being blocked by Spamhaus. Tech Support...
Something called Spamhaus is blocking a legitimate sender's IP address and email from reaching my Inbox. It is called Reader Supported News, or RSN. Communication with Sonic tech support that includes...
View ArticleGeneral • Re: Readers Supported News is being blocked by Spamhaus. Tech...
If a sender is repeatedly being blocked by spamhaus they are not a "well behaved sender" by most common interpretations. This would imply they're sending to spam trap accounts, not honoring...
View ArticleAccess • Re: Fiber to Brickyard Cove, Richmond, CA
Jacob,Can someone contact me and review our infrastructure? I'd like to know the potential timeline for fiber.thank you!Statistics: Posted by terril — Thu Jun 13, 2024 10:48 am
View ArticleVoice • Re: Spam number block requests post here
Please block 415-471-1836. A sales call.Statistics: Posted by libertytax — Thu Jun 13, 2024 2:44 pm
View ArticleAccess • Re: Service Maps and Planned Expansion
I'm confused why Sonic says that *existing* service maps can't be shared for competitive reasons. Finegrain broadband data reporting for specific addresses is mandated by the FCC. Information on...
View ArticleAccess • Re: Sonic Fiber in Castro Valley?
Saw some Sonic trucks with guys on poles on Heyer. Statistics: Posted by sonicroach — Thu Jun 13, 2024 4:30 pm
View ArticleAccess • Re: 94598 pushed back 6 months from Dec to June 2024...
My fiber live date has slipped another year now to Aug 2025, what happened to prompt the change? Here's a link to the CPUC proceedings for One-touch Make-ready"...
View ArticleLabs • On the MOTD message of 2024-05-01 16:11
Dear Dane,On your MOTD messageRegarding your Sonic.net MOTD: Shell Server Turn Down of 2024-05-01 16:11:Dane Jasper here, to write a final message of the day (MOTD) to honorthe retirement of our shell...
View ArticleAccess • Re: When Sonic is available in East Highlands of East San Jose
Sonic further pushed live date to October 2024. Lost my standing point with Sonic.Statistics: Posted by anqingzhang — Sat Jun 15, 2024 8:22 pm
View ArticleVoice • Unable to Port out of Sonic to Xfinity
Xfinity has made multiple requests to port a number from Sonic to them without success. I have called Sonic each time after Xfinity has made a port request and Sonic states that the auth name field...
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